Contact ChinaFactoryHost
Contact Our China Factory Visit Team
Send your product, dates and the support you need. If you already have suppliers, include their names or links.
Use WhatsApp when the contact number is available, or send your request using the form below.
WhatsApp numberWhatsApp number to be published. Until then, use the form below — it reaches the same team.
Reply within 1 business day, China working hours
Inquiry form
Best when you have detail worth writing down — a category, a city, a specification, or a supplier you already have doubts about.
China time GMT+8 · we reply within 1 business day
For anything longer than a quick message, or if you prefer a written thread. Reaches the same team as the form and WhatsApp.
China time GMT+8 · we reply within 1 business day
Inquiry
Send your visit request
Your name, email and visitor type are required. Add your product and dates if known.
Tell us what you are trying to do
Send your product, dates and supplier details if known.
Got it — we'll reply within 1 business day (China Time).
Something went wrong.
Please try again, or email [email protected].
— Chenghai · ChinaFactoryHost
What happens nextChenghai reviews your request and confirms whether we can help. We do not add inquiries to a mailing list.
Working hours
China Time (GMT+8) against your clock.
Use China Time when arranging appointments. Check daylight-saving differences for your location.
| Your location | Time zone | Our 09:00–18:00 is your… |
|---|---|---|
| US West Coast | PST / PDT | 17:00–02:00 (previous day) |
| US East Coast | EST / EDT | 20:00–06:00 (previous day) |
| United Kingdom | GMT / BST | 01:00–10:00 |
| Central Europe | CET / CEST | 02:00–11:00 |
| Australia East | AEST / AEDT | 11:00–20:00 |
| Southeast Asia | ICT / WIB | 08:00–17:00 |
Our working day is Monday to Friday, 09:00–18:00 China Time. Overlap with North America is small — that is why WhatsApp tends to work better than scheduled calls for anything urgent.
Where we are
Zhejiang headquarters, nationwide reach.
- Home baseZhejiang — Hangzhou · Yiwu · Ningbo
- Resident teamPearl River Delta — Shenzhen · Dongguan · Guangzhou
- Reachable with noticeShandong · Hebei · Jiangsu · Fujian · Sichuan
- Working languagesEnglish · Mandarin · local dialects at site level
- Response windowWithin 1 business day, Monday–Friday GMT+8
Registered detailsStreet address, registered company name and business licence number are still to be published. Ask us for them — we will send them before you pay anything.
What we don't do
Times when you should not contact us
Honest about this too, so neither side wastes a week.
- If you only want the cheapest possible unit price and are not visiting China — a remote sourcing agent will serve you better.
- If you need a licensed product certification or a full social-compliance audit — we are neither an auditor nor a certification body.
- If your trip is inside the next ten working days and involves filming — we may still help, but permission odds drop sharply.
- If you want us to sign contracts or move money on your behalf — we will not.